The Magicare operating system
The agents learn the building.
They start at the front door, watching every admission a facility makes: who was referred, what the packet said, who got a bed and who did not. Nobody hands them a policy manual. They learn this building's rules from this building's decisions.
~3 min — average referral review, down from about 40
Authorization starts before the bed is made.
The moment a referral is accepted, Magicare assembles the clinical packet the payer is going to ask for, submits it, and tracks it. Your team watches a status, not a fax confirmation page.
Submitted at accept — packets assembled from the referral you already have
No day goes unauthorized.
Continued-stay reviews arrive on the payer's schedule, not yours. Magicare watches every authorized through-date, pulls the current clinical picture, and puts the next review in front of the UR nurse before the days run out.
Every through-date — tracked across every payer, every resident
The care plan keeps up with the resident.
Orders, assessments, therapy minutes and progress notes live in one plan. When something changes on the floor, the plan, the payer story and the documentation change with it — in front of nursing, therapy and admissions at the same time.
One live plan — shared by every discipline in the building
The claim was already right.
Eligibility verified at intake. Authorization on file. PDPM coding supported by documentation that already exists. Denials get prevented upstream instead of appealed downstream.
+$525,000 — average additional annual revenue per facility
The observers become the operators.
Every surface above is a reinforcement environment. Agents watch real decisions inside a real building, learn that building's policy, and then take the work over — with the people who taught them still in the room.
100+ facilities — running Magicare in production today